Returns & Exchanges

At HOBBIES ONLINE, we want you to be completely satisfied with your fashion finds, which is why we offer a hassle-free 30-day return policy for all unworn items with original tags. If your piece doesn't fit your style or size, we are committed to making the exchange process as seamless as possible.

Return Process

• 1.
  Initiate Your Request

  Log into your HOBBIES ONLINE account and navigate to your order history to select the items you wish to return and receive a prepaid shipping label.

• 2.
  Prepare the Package

  Carefully place the items in their original packaging, ensuring all garment tags are attached and the products show no signs of wear.

• 3.
  Drop Off Your Return

  Affix the provided return label to your parcel and drop it off at any authorized courier location within 7 days of generating the label.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, we will process your refund or exchange within 3 to 5 business days to your original payment method.